Empowering Customer Journeys through Seamless, Smart and Personalized Experiences
Vishal Bhatia, Chief Digital Officer, Canara Bank
How Omni-channel Customer Engagement Drives Real Business Benefits
Ankit Tandon, Chief Operating Officer, OYO Townhouse
New Age Entrepreneur
In conversation with CIOReview, Krishna Somayaji, MD, Somayaji Group talks about the group of companies
Which Segment of Analytics Space Can Drive the Best Customer Experience?
D. Daniel Ziv, VP Customer Analytics, Verint
Three Mantras to Drive Customer Experience Innovation in India
Avinash Jhangiani - Chief Innovation Officer, Omnicom Group India
Disruptive Technologies - Creating New Customer Experience Management Opportunities
Mehmood Mansoori, Member of Executive Management & Group Head Operations, IT, Marketing & Online Business, HDFC ERGO General Ins
Pronto Pursuit of Maximizing Customer Experience - Balancing the 'Triple Bottom Line'
Tina Arora, Director and Head - Customer Value Management, IDFC Bank
Customer Experience Management - A Practitioner's View
Abhishek Mathur, Sr. Vice President and Head Customer Service, ICICI Securities Ltd
Customer Experience Management: Encompassing Various Parameters and Life Cycles of a Customer
Ganesh Iyer, Senior Vice President, Customer Value Management, Kotak Mahindra Old Mutual Life Insurance Ltd
Automating Customer Experience Management Using Interactive Voice Calls to Identify and Rectify your Operations
Nawar Kilany, Founder & CEO, OMEVO
Getting your QA team to think from a customer's perspective
Sanjay Zalavadia, VP Client Services, Zephyr
Analyzing Customer Behavior in Real Time
Stephen Quinn, EVP & CMO, Walmart
CIO Viewpoint
Why Foolproof Facial Recognition Is Key Against...
By Joseph Sudheer Thumma, Global CEO & MD, Magellanic Cloud
National Technology Day 2025: Powering Progress...
By CIOTech Outlook Team
Aligning IT Roadmap with Business Objectives: A...
By Subhash singh Punjabi, CISO & Head Enterprise Architecture, Deepak Fertilisers & Petrochemicals Corporation Ltd
CXO Insights
Empowering Customer Journeys through Seamless,...
By Vishal Bhatia, Chief Digital Officer, Canara Bank
How Omni-channel Customer Engagement Drives...
By Ankit Tandon, Chief Operating Officer, OYO Townhouse
