Concentrix Corporation, a wholly owned subsidiary of SYNNEX Corporation (SNX), announced recently that it has closed its recently announced acquisition of Tigerspike....  more>>
Friday, August 4, 2017
New upgrade offers for Avaya and Aspect™ customers ...  more>>
Wednesday, May 25, 2016
Customer experience has become the differentiating factor among the top brands. Every business is realising the importance of better customer experience. In India, brands have now joined the bandwagon of providing great customer experience....  more>>
Wednesday, May 25, 2016
Over the years, we have witnessed a massive change pertaining to the role of CIOs depending on the organization, the industry, the business strategies, the prevailing market conditions, and the financial climate in terms of business value. How would you describe your own role as CIO has changed in the past couple of years?...  more>>
Friday, June 3, 2016
I was brought up in the mass marketing world of Consumer Packaged Goods. The idea was to generate mass demand for products with broad appeal through advertising that reached the majority of the public....  more>>
Monday, June 27, 2016
I get up most days thinking about how I can make our customers’ lives just a little easier. That might seem like an odd thing for a CIO to do, but don’t forget-I am also a customer of both my company’s products and our technology. More importantly: so are my family and friends....  more>>
Thursday, July 14, 2016
SYDNEY, Australia, June 14, 2018 — Employee engagement has surfaced as a major concern in delivering improvements in customer experience (CX), with 86 percent of CX executives in a Gartner, Inc....  more>>
Thursday, June 14, 2018
Avaya has partnered with Standard Chartered with an intention to deliver a multi-year client experience transformation....  more>>
Wednesday, May 8, 2019
With the pace at which industries are being disrupted, it’s not surprising that innovation has become a key point of discussion for allbusinesses....  more>>
Friday, May 31, 2019
Sun Life Asia Service Center (ASC) Gurgaon, providing Business Processing, IT, and Investment Research shared services to Sun Life Financial’s global businesses, one of the world’s......  more>>
Friday, September 27, 2019
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