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In conversation with CIOReview, Krishna Somayaji, MD, Somayaji Group talks about the group of companies

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Avinash Jhangiani – Chief Innovation Officer, Omnicom Group India

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Mehmood Mansoori, Member of Executive Management & Group Head Operations, IT, Marketing & Online Business, HDFC ERGO General Ins

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Tina Arora, Director and Head - Customer Value Management, IDFC Bank

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Abhishek Mathur, Sr. Vice President and Head Customer Service, ICICI Securities Ltd

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Ganesh Iyer, Senior Vice President, Customer Value Management, Kotak Mahindra Old Mutual Life Insurance Ltd

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Sanjay Zalavadia, VP Client Services, Zephyr

Getting your QA team to think from a customer's perspective

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